Margianne Smith has been employed by HAP since January 2000. As Office Administrator, she is responsible for handling telephone calls and referring walk-in clients, assessing their needs, and linking them with volunteers, staff attorneys, and legal or social service providers. She also manages all client matters involving birth record requests — approximately 920 cases a year. A birth certificate helps clients obtain identification and housing.

Prior to Margianne’s employment with HAP, she worked at Reed Technology Information Services, Rooster Inc. Corporation and Mercy Hospital. Margianne holds a Business Administrator Certificate from Campus Boulevard Corporation and has taken business courses at the Community College of Philadelphia.